Clear thinking for a complex world

The Mind Science Agile Cyber Crisis Response Programme

Reduce risk, minimise disruption and accelerate recovery from cybersecurity incidents and attacks.

How? By building more resilient, adaptable, cyber crisis response teams using emerging psychological techniques based on scientific research carried out in the Defence sector.  

As with military battle spaces, training for every possible scenario in a cyber crisis is impossible. Attacks thrive on the gaps in human response created by uncertainty - compounding organisational impact. An executive team incapable of adapting to shifting technical complexities, business priorities and social dynamics is one not responding effectively. 

The answer is to develop an agile human capability which continually reorients people, processes and technology as risk develops, all while under considerable pressure. You can’t train for EVERY eventuality but you can train for ANY eventuality.   

The Mind Science Agile Cyber Crisis Response Programme achieves this by drawing on scientific research designed to improve unit cohesion and decision-making in warfighting. A set process matures the cyber crisis response capabilities of technical, communications, GRC, security teams and more at large organisations - embedding mental agility for improved response. 

Why do we need people to be agile thinkers?

Cybersecurity is a VUCA (Volatile, Uncertain, Complex, Ambiguous) environment which requires a set of learnable and continually reinforced skills to navigate effectively under pressure.

Think of it like this:

• Volatile: Cyber risk changes quickly as threat actors continually change TTPs (tactics, techniques and procedures) with unexpected operational impacts.

• Uncertain: Risk thrives on the uncertainty created by a lack of information across different systems, silos and processes. 

• Complex: A puzzle of globally disparate, highly changeable, technical and business environments present significant complexity. 

• Ambiguous: Teams often lack a definitive picture which weighs significantly on decision-making by encouraging decisions based on ‘gut feel’.